Secure your dream watch with confidence. At MZ Watches, our preorder process is designed to be simple, transparent, and worry-free. Whether you’re after a limited edition or a hard-to-find model, we guarantee 100% authenticity, timely updates, and islandwide delivery. Read our full preorder terms below to learn how it works.

Pre-order Terms & Conditions

At MZ Watches, we offer the option to preorder your favorite timepieces with complete transparency and peace of mind. Please read the following terms and conditions that apply to all preorder purchases.

Preorder Price

The price displayed on our website is indicative only.
The final preorder price will be fixed and confirmed via our Order Confirmation Email at the time of placing the preorder.
Prices may vary due to several factors, such as:

• Brand price revisions

• Supplier price adjustments

• Increased demand for certain models

• Limited edition models becoming scarce

• Fluctuations in USD exchange rates (please note: We do not purchase USD at internet rates — actual bank rates are higher).
At the time of your preorder, We will check the current price with our authorized suppliers and offer you a fair and transparent price.
This does not mean prices are altered at will — preorder items are not in stock with us and are listed online for your convenience, giving you access to the widest possible range of products, including the latest releases.
Once confirmed, the preorder price is all-inclusive, covering:

• Product cost

• International shipping

• Customs duties

• Logistics and handling fees

• No hidden charges.

Advance Payment

Cash Payments (Preorders):

50% down payment required at the time of preorder.
Balance 50% payable when the item arrives at our store, before delivery or pickup.

Koko / Mintpay:

Prices may slightly vary for some models due to commission fees from these third-party payment providers.
Preorders via Koko/Mintpay are processed only after the first installment is completed.
Preorders are taken manually — payment links will be sent to you via WhatsApp or Instagram DM.

Notifications & Collection

You will be notified via WhatsApp and email once your preorder has arrived.
You may:

• Pick up your order from our office: 31/14C, Bhathiya Mawathe, Dehiwela

• Or enjoy free islandwide delivery (delivery time: 1–3 working days in most cases).

Preorder Delivery Timeline

Estimated delivery time: 10–14 days.
Any delays due to uncontrollable circumstances (customs clearance, flight delays, supplier issues, etc.) will be promptly communicated via WhatsApp.

Urgent Preorders

Need it faster? Let us know — we’ll do our best within the same 10–14 day timeframe.
Please note that external factors such as customs detention, international shipping delays, or supplier stock shortages are beyond our control.
We proudly maintain a 100% preorder delivery success rate.

Warranty

All preorder items include either:

• Manufacturer’s Warranty, or

• Our Store Warranty
Each watch is delivered with its original box and papers (unless otherwise stated).

Authenticity Guarantee

All preorder watches are 100% authentic.
We only source from authorised international distributors in the UK, Singapore, and UAE.

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Pre-order Terms & Conditions

At MZ Watches, we offer the option to preorder your favorite timepieces with complete transparency and peace of mind. Please read the following terms and conditions that apply to all preorder purchases.

Preorder Price

The price displayed on our website is indicative only.

The final preorder price will be fixed and confirmed via our Order Confirmation Email at the time of placing the preorder.

Prices may vary due to several factors, such as:

• Brand price revisions

• Supplier price adjustments

• Increased demand for certain models

• Limited edition models becoming scarce

• Fluctuations in USD exchange rates (please note: We do not purchase USD at internet rates — actual bank rates are higher).

At the time of your preorder, We will check the current price with our authorized suppliers and offer you a fair and transparent price.

This does not mean prices are altered at will — preorder items are not in stock with us and are listed online for your convenience, giving you access to the widest possible range of products, including the latest releases.

Once confirmed, the preorder price is all-inclusive, covering:

• Product cost

• International shipping

• Customs duties

• Logistics and handling fees

• No hidden charges.

Advance Payment

Cash Payments (Preorders):

50% down payment required at the time of preorder.

Balance 50% payable when the item arrives at our store, before delivery or pickup.

Koko / Mintpay:

Prices may slightly vary for some models due to commission fees from these third-party payment providers.

Preorders via Koko/Mintpay are processed only after the first installment is completed.

Preorders are taken manually — payment links will be sent to you via WhatsApp or Instagram DM.

Notifications & Collection

You will be notified via WhatsApp and email once your preorder has arrived.

You may:

• Pick up your order from our office: 31/14C, Bhathiya Mawathe, Dehiwela

• Or enjoy free islandwide delivery (delivery time: 1–3 working days in most cases).

Preorder Delivery Timeline

Estimated delivery time: 10–14 days.

Any delays due to uncontrollable circumstances (customs clearance, flight delays, supplier issues, etc.) will be promptly communicated via WhatsApp.

Urgent Preorders

Need it faster? Let us know — we’ll do our best within the same 10–14 day timeframe.

Please note that external factors such as customs detention, international shipping delays, or supplier stock shortages are beyond our control.

We proudly maintain a 100% preorder delivery success rate.

Warranty

All preorder items include either:

• Manufacturer’s Warranty, or

• Our Store Warranty

Each watch is delivered with its original box and papers (unless otherwise stated).

Authenticity Guarantee

All preorder watches are 100% authentic.

We only source from authorised international distributors in the UK, Singapore, and UAE.

For any questions or assistance, feel free to contact us via WhatsApp or email.

Thank you for choosing MZ Watches – Luxury. Assured. Delivered.